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AFTER-SALE SERVICE

Service system

Xi'an Shengtang Blower Co., Ltd. has a deputy general manager concurrently as the director of the technical maintenance department, personally grasping the after-sales service of the product. Its after-sales service system is:

The company promises that the user will have a one-year warranty and lifetime maintenance after using the equipment. If the user's equipment fails, we will reply within 24 hours and resume the operation of the equipment within two days.

Each factory product of the company is provided by the technical maintenance department with a product quality tracking card, registration and establishment of user files. After the installation and acceptance of the product, the installation personnel shall keep close contact with the user at any time.

Every three months, the company learns from users about the use of inflators and their opinions and suggestions on products. We are based on the opinions and suggestions of users. We are based on the opinions and suggestions of users. Continuously improve the product to make it more perfect.

The company communicates with users at any time to answer various technical questions and questions raised by users. Free for the user training maintenance personnel, maintenance personnel to ensure that the correct operation of independent equipment. Timely, fast is the purpose of our company after-sales service!

The perfect after-sales service system and experienced installation team can provide users with first-class product installation and commissioning, technical consultation and after-sales service, so as to solve the problems of users in the process of using the equipment faster and better, truly escort the development of customers, and finally achieve the goal of win-win cooperation. Shengtang Company mainly provides the following services:

Unit optimization and transformation

Modification to change performance parameters:Among the blowers currently put into operation, the product selection in the past three years does not match the performance required for actual production. Both axial flow compressors and centrifugal blowers have similar problems. Some have high performance and serious waste. Some have low performance and cannot meet the production requirements. As long as the user can provide the actual performance requirements and the actual parameters of the current unit operation, we can formulate a complete transformation plan and performance indicators to complete the user's purpose of changing the fan performance.

In order to increase the air volume and pressure of the fan, our company has studied the online transformation with great concentration, which has avoided the shutdown of users and realized both transformation and production. We have successfully transformed the D1100 fan of Shanxi Changye Iron and Steel Company and the D900 fan of Hebei Xinji Aosen Iron and Steel Company. The transformation is convenient and fast without affecting normal production.

Component structure modification:Fan leakage, oil leakage and other problems will bring trouble to users, we according to the site situation of the seal, oil seal structure or material transformation, in order to achieve the purpose of solving air leakage, oil leakage. For example, in Jinhui Coking in Xiaoyi, Shanxi, Wanxinda Coking in Xiangfen, Shanxi, and Changxing Coking in Yuci, Shanxi, the problem of sealing grinding shaft and air leakage has been completely solved through our transformation of the sealing structure.

The localization of imported fan spare parts:The purchase price of spare parts for imported fans is high and the time is long, which often affects the maintenance or replacement of spare parts for fans. Our company has the ability to map and produce spare parts for imported or other domestic products, so as to achieve the matching and use effect with the original unit. Our company has mapped and manufactured N2 compressor and air blower rotor, air seal, bearing bush and other spare parts for nitric acid process for Taiyuan Chemical Company. Fan rotors and other spare parts have been mapped and reformed for Tangshan Guoyi Iron and Steel Company D2050, Shanxi Jiaocheng Jintaoyuan Coal and Coke Company D570, Guangxi Liuzhou Iron and Steel Company C150, Guangdong Iron and Steel Company D1300, Shanxi Yicheng Chengdong Iron and Steel Company Dfan 1200 and other enterprises.

Shengtang Blower

Xi'an Shengtang Blower Co., Ltd.

Tel: +86-029-86033154

Fax: 029-86033153

Email: stglb01@163.com

Address: No.16, Jingwei No.10 Road, Jinghe Industrial Park, Xi'an Economic and Technological Development Zone